As always, I extend my sincere gratitude to each of you for your ongoing support.

Since our inception in April 2007, Customer Relations Telemarketing Co., Ltd., has been committed to CRM (Customer Relationship Management) initiatives, centered around telemarketing. As professionals, we truly listen to the voices of our customers, ensuring that we convey products and services that are perfectly tailored to their needs.

In recent years, as marketing automation and digitalization have progressed, we still believe in the warmth and power of the human voice, even as we embrace technological convenience. We value direct touchpoints with our customers, listening to their diverse needs, and through dialogue, accurately conveying the appeal of our products and services. We believe our mission is to contribute to the improvement of customer satisfaction and the maximization of customer value.

We are committed to working hard every day to contribute to business growth by working together to solve problems, not just as an outsourcer, but as a partner.

In addition, in today's world, with growing concern about social and global environmental issues, companies are also expected to achieve sustainable growth. We consider contributing to the realization of a sustainable society through our business activities as one of our important management tasks.
Specifically, we aim to realize a sustainable society from various aspects, including efforts to reduce environmental impact, participation in social contribution activities, and the creation of a workplace environment in which diverse human resources can play an active role.

Above all, we believe that promoting the creation of a work environment where women can maximize their abilities is the key to creating innovation and an important element for the future of the company.

Because we are living in a time of rapid change, we will work with all our heart to build relationships of trust and earn the voices of “thank you” from our customer, clients, and everyone we interact with.

We deeply appreciate the exceptional favor you continuously extend to us.

Kanako Ito, President and Representative Director