Customer Relation Telemarketing Co.,Ltd.｜CRTM

CRTM

...

Change the world through voice!

Becoming the most Thanked company in the world.

CRTM listen to customers voice to become better society.
We guarantee customer confidence and satisfaction.

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NEWS

Other

Our COO&CMO Aritoshi Hanakawa is featured by The Enterprise Word as most successful business leaders to watch in 2023

Other

Our company’s COO & CMO, Aritishi (Toshi) Hanakawa, has been selected as one of the “Top 10 CMOs in Japan” by CEO Insights Asia magazine

Other

Hong Kong Contact Center Association Visited CRTM

Other

HDI-Japan Networking Forum2023
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service

Inbound

We operate a service application and information desk, and a call receiving center that can respond to customer inquiries.
Outbound

We handle new BtoB sales, retention of estranged customers and various other tasks.
CRM

We help our clients to revitalize their sales activities through two-way call communication.
Field Sales

We accompany sales staff on visits to understand the customer's situation, build relationships, and propose solutions.
Onsite

Onsite services are available to help customers build a better call center by listening to their current issues and needs.

We operate one of the largest call centers
in Kansai.

Based on our vast experience and our employees, we are able to offer CRM telemarketing solutions in various forms, both outbound and inbound, to meet customers needs and challenges.

COMPANY

Company Profile

President's Message

Corporate Philosophy

History

Organization Chart

Offices / Call Centers

Health Management

CSR
Declaration to collect Thank you's

MEDIA