We operate a call receiving center that answers various customer inquiries, from accepting applications for services, to answering questions, discussing problems, receiving paperwork and providing information. There are a wide variety of needs from customers and consumers who contact us.
CRTM's support center provides quality customer service and guidance that benefits customers and consumers, based on a thorough understanding of the customer's strategic needs. In addition, we analyze customer's current situations and characteristics through dialogue and provide important marketing data.
We are striving for efficiency by maximizing "revenue" and improving "customer satisfaction".