Customer Relation Telemarketing Co.,Ltd.|CRTM

CRTM

HISTORY

2007

April Established Customer Relation Telemarketing Co.,Ltd.
May Opened a 220-seat call center in Sonezaki, Osaka (currently Osaka Sales Div 1 office)
July Started outsourcing business
September Obtained an ISMS Certification Certification number: IS 554175/ISO (JIS Q) 27001
November Established Inbound Center
December Added 120 seats due to business expansion
Head office moved to Umeshin First Building 9F

2008

January Joined JADMA (Japan Direct Marketing Association) as a supporting member.
July Added 40 seats due to business expansion
October Changed the business hours of the inbound center to a 24-hour system
November Established Inbound Center
December Added 120 seats due to business expansion

2009

February Opened a 150-seat call center in Sonezaki, Osaka (Osaka Sales Div 2 office).
Obtained a new ISMS Certification Certification number: IS 554175/ISO(JIS Q)27001
November Increased the number of seats in the Osaka Sales Div 1 office by 30.

2010

January Applied for the Privacy Mark
February Expanded the Osaka Sales Div 2 office
April Received the Privacy Mark certification (No. 20001443(01))
July Established a support center for major providers
August Started Insurance business
Started providing Aflac
November Increased the number of seats in the Osaka Sales Div 2 office by 200.

2011

January Started field sales business
June Increased the insurance business by 120 seats
October Started providing American Home medical and non-life insurance company services
December Increased the number of seats in the Osaka Sales Div 1 office by 50
Increased the number of seats in the Osaka Sales Div 2 office by 50

2012

March Increased the number of seats in the Osaka Sales Div 2 office by 100

2013

April Started Onsite business
December Increased the number of seats in the Osaka Sales Div 1 office by 100
Increased the number of seats in the Osaka Sales Div 2 office by 100

2014

July Increased the number of seats in the Osaka Sales Div 2 office by 200
Participated in the management of Advantage Partners, Inc.

2015

March Increased the number of seats in the Osaka Sales Div 1 & 2 offices by a total of 250
August Held CRTM AWARD 2015
November Interview occurred with President Kobayashi on Kigyo.TV

2016

February Appeared on the TV program "Hideo Higashikokubaru's won't let you through!"
July Held a depatmental kickoff meeting for the first half fiscal period
Partnered up with Osaka Evessa
August Held CRTM AWARD 2016
October Held the 1st company-wide athletic meet
November Held a depatmental kickoff meeting for the second half fiscal period
December Increased the number of seats in the Osaka Sales Div 2 office by 110

2017

February Received certification as a leading company for women's advancement in Osaka City
Sponsored an Osaka Evessa sports event
April Signed an official sponsorship contract with the Orix Buffaloes
June Established a 100-seat office in Tokyo.
July Established Matsuyama Sales Office
Concluded a contract with Osaka Evessa as an official partner for the second year
October Participated in the management of Integral Corporation
Held CRTM AWARD 2017

2018

January President Kobayashi and President Sayama of Intergral Corporation gave a joined lecture at Hitotsubashi University Graduate School
Declared Health Management
February Strap advertisement started to appear on Osaka Municipal Subway Midosuji Line
Osaka Evessa sponsored game and fund-raising for the Association for the Protection of Children with Cancer occurred
March Opened C's kitchen, a break room for employees.
April Signed Official Sponsorship Agreement with Orix Buffaloes for the Second Year
President Kobayashi presents Hero Award at Orix Buffaloes game
May Held the "Presented by CRTM Orix Buffaloes Mother's Day" Event
Participated in the "Presented by CRTM Orix Buffaloes Elementary School" Visit
June Held the "Presented by CRTM Orix Buffaloes Father's Day" Event
July Concluded a contract with Osaka Evessa as an official partner for the third year
Held CRTM AWARD 2018
August Increased the number of seats in the Osaka Sales Div 1 office by 100.
October Held the 2nd company-wide athletic meet
December Established Sapporo Sales Office

2019

January Uehara appointed as President
Selected as a Sports Yell Company
February Obtained certification as an Excellent Health Management Corporation 2019 (White 500)
Received the Osaka Prefectural Governor's Award (Grand Prize) at the 4th Osaka Health Promotion Awards
Concluded an official partnership agreement with Cerezo Osaka
March Signed Official Sponsorship Agreement with Orix Buffaloes for the Third Year
Displayed a billboard at Kyocera Dome Osaka
Organized fund-raising activities for Osaka Evessa and the Association for the Protection of Children with Cancer
May Held the "Presented by CRTM Orix Buffaloes Mother's Day" Event
Started Cerezo Osaka's Reading Promotion Project
June Held the "Presented by CRTM Orix Buffaloes Father's Day" Event
Signed a contract to sponsor RENA's fight costumes
July Signed a sponsorship contract with Kensuke Nakamura
Appeared in the TV program "Sage's Choice"
August Held CRTM AWARD 2019
September Held Osaka Derby (CRTM Supporting Match)
Signed an official partnership contract with Osaka Evessa for the fourth year
October Acquired bronze certification "PRIDE Index 2019"
December Selected as a Sports Yell Company for 2nd consecutive year

2020

February Signed Official Sponsorship Agreement with ORIX Buffaloes Players Mune and Sakakibara
Acquired SDGs project certification
March Signed a contract with Orix Buffaloes as an Official Partner for the fourth year
Signed a contract with Cerezo Osaka as an official partner for the second year.
Acquired certification as an Excellent Health Management Corporation (White 500) for two consecutive years
Signed a Gold Partnership Agreement with SUPER DRONE CHAMPIONSHIP
May Acquired "White Company Certification"
Sponsored a reading promotion project
June Supported the Orix Buffaloes event "Fans' cheers reach the players! Supported by CRTM".
July Obtained certification as a business operator under Osaka Prefecture's "Declaration of Vigor and Vitality for Men and Women".
October Signed a contract with Osaka Evessa as an official partner for the fifth year
Obtained certification as "Vigor and Vitality for Men and Women" in Osaka Prefecture
November Participated in the "Sport in Life Project" promoted by the Japan Sports Agency

2021

February Acquired certification for SDGs projects in fiscal year 2021
Selected as a Sports Yell Company for three consecutive years
Selected as an employer that supports single families
March Obtained certification as an Excellent Health Management Corporation (White 500) for three consecutive years
Signed a Gold Partnership Agreement for the SUPER DRONE CHAMPIONSHIP for the second consecutive year
Signed an official partnership contract with Cerezo Osaka for the third year